Vulnerable Residents Helpline

01983 823600

Seven days a week, 9am to 5pm

The Isle of Wight Council has moved to reassure thousands of vulnerable Islanders that changes to shielding arrangements will not mean the end of their local support.

The council has pledged to continue its vital work in supporting around 6,000 residents who are currently shielded or isolated and need help getting food and medication.

The helpline will continue to operate until Christmas to ensure those that need continued support are able to access it through a range of local provisions that will remain in place.

Further information here

IW Council has a website with the latest information for those shielding – see here

Local Hubs

Food & Essentials


Local Medical services

Someone to talk to

Business Support

Mental Health

Benefits & Money

Domestic Abuse




Things to do at Home

Looking for some guidance on how to run your local hub or information about funding?

We have some information on what to do and how to do it. Follow the link below.

News & Updates